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Email Support

📧 airemotetv@metaloopapp.com

Company Website

🌐 www.metaloopapp.com

Frequently Asked Questions

Which TV brands are supported?

iRemote TV supports 50+ popular TV brands including Samsung, LG, Sony, TCL, Hisense, Panasonic, Philips, Sharp, Toshiba, Vizio, and many more. The app automatically detects your TV brand for instant setup.

Do I need WiFi to use the app?

No, WiFi is not required for basic infrared (IR) control. However, if your TV supports WiFi connectivity, you can use advanced Smart TV features. The app works with both IR and WiFi modes.

My phone doesn't have an IR blaster. Can I still use this app?

Yes! If your phone doesn't have a built-in IR blaster, you can still control your Smart TV via WiFi connection. Simply ensure your phone and TV are on the same WiFi network.

Why isn't my TV responding?

First, ensure your phone has an IR blaster and is pointing directly at the TV. If using WiFi mode, check that both devices are on the same network. You can also try selecting a different protocol in the app settings.

How do I cancel my subscription?

You can cancel anytime through your device settings:
• iOS: Settings → [Your Name] → Subscriptions → iRemote TV → Cancel
• Android: Google Play Store → Menu → Subscriptions → iRemote TV → Cancel

Your subscription remains active until the end of the current billing period.

Can I control multiple TVs?

Yes, iRemote TV supports multiple TV connections. You can save different TVs and easily switch between them in the app.

Is the app free?

iRemote TV offers a free 3-day trial so you can test all features. After the trial, you can choose from flexible subscription plans or a one-time lifetime purchase.

What languages are supported?

Currently, iRemote TV supports English, Portuguese, Chinese, Japanese, and French. We're continuously adding more languages based on user feedback.